Karl Pister, president of The Coaching Group, discusses navigating leadership challenges with empathy and strategy. He shares insights on how new leaders can avoid common pitfalls like poor communication and lack of relationship-building. The conversation emphasizes the practice of future writing as a tool for mental clarity and positive visualization. Pister also addresses the importance of understanding team dynamics in high-pressure environments and offers advice on recognizing and dealing with suboptimal leadership to build a collaborative culture.