Karen Shapiro, a Senior UX Researcher with 16 years of teaching experience, and Jonah Goldsaito, Principal Product Designer at Khan Academy, dive into the creation of Khanmigo, an AI tool designed to enhance educational experiences. They share the journey of developing Khanmigo in partnership with OpenAI, discussing challenges they've faced along the way. The conversation balances the excitement of AI advancements with a cautious approach. They also highlight future plans for Khanmigo, focusing on inclusivity and innovative features to support diverse learners.