
Karen Root
guest on transforming and innovating at a very large organization
Best podcasts with Karen Root
Ranked by the Snipd community

Nov 23, 2023 • 32min
Encore! EP381: For Reals, Becoming Customer-centric, Transforming, or Innovating at a Very Large Organization, With Karen Root
Karen Root discusses the importance of customer-centricity and innovation at large organizations, emphasizing the role of change management. The podcast explores key considerations for leading transformations and innovation, driving change in a large organization, improving the call center experience, and choosing the right innovation for a customer-centric experience.