Jamie Manning, a burn survivor and amputee advocate, shares his harrowing tale of a 2014 car crash that changed his life. Joined by his wife, Karen Manning, they discuss the acute hospital experience, highlighting the importance of family advocacy during care. John Chow, a burns surgeon, provides insight into the complex medical decisions and recovery process. The trio reflects on the challenges of communication within the healthcare system, adjusting to altered appearances, and the strength found in their relationship post-accident.