Karen Lellouche Tordjman

Karen Lellouche Tordjman, a customer experience professional, shares her insights on the future of voice assistants. She discusses the evolution of these digital helpers from being mere task managers to becoming integral companions in our daily lives. Tordjman emphasizes the need for advancements in voice recognition and algorithmic integration to enhance user trust and effectiveness. With privacy concerns and language understanding at the forefront, she highlights the challenges that engineers face in developing genuinely smart assistants.