Karen Hewell

Karen Hewell, an advanced OOUXer and content strategist at Anthrotech, shares her expertise in transforming government agency websites. She discusses the shift from chaotic page-based systems to intuitive object-based designs. Hewell emphasizes breaking down silos, fostering shared ownership, and managing content ecosystems more effectively. The conversation also touches on the importance of permissions management and co-creation, along with personal experiences of overcoming burnout through OOUX training—making content governance not just manageable, but user-friendly.