Karen Beck Stroup

Karen Stroup, Chief Digital Officer at WEX, shares her innovative approach to leadership amidst the complexities of AI. She emphasizes prioritizing customer problems over technology hype, believing that clarity fosters confidence. Stroup discusses the importance of the human side of data and explains her use of "two-way door decisions" to manage tech changes effectively. She envisions a future where dashboards become mere backdrops, as interactive experiences take center stage, revolutionizing user engagement.

Karen Beck Stroup, Chief Digital Officer at WEX, shares her wisdom on building effective AI strategies. She emphasizes the importance of aligning AI initiatives with board objectives and engaging employees in the transformation. The discussion covers setting bold goals, fostering a culture of innovation, and implementing robust AI governance in financial services. Stroup highlights how Generative AI can transform product development by streamlining tasks and enhancing customer interactions, urging organizations to embrace creativity and measure outcomes for success.

In this insightful discussion, Karen Stroup, Chief Digital Officer at WEX, shares how to lead amid uncertainty and foster psychological safety in teams. Noelle Russell, CEO of the AI Leadership Institute, reveals her POET framework for developing ethical AI systems. Ilan Twig, Co-founder of Navan, discusses the importance of integrating AI into workflows while balancing build vs. buy strategies. Together, they explore actionable steps for scaling AI initiatives that prioritize people, trust, and measurable impact.