Justin Sheehy

In a captivating conversation, Justin Sheehy, Chief Architect at Akamai, shares insights on making software safer and more resilient. He discusses the futility of root cause analysis and stresses the importance of a shared language for incident discussions. The need for malleable and observable software is highlighted, along with the understanding that all technology decisions are inherently business-oriented. Sheehy also addresses how AI's rise complicates engineers' abilities to handle production incidents, making resilience even more crucial.