Justin Ross, Vice President and Chief Compliance Officer at Sysco, and Carrie Penman, Chief Risk and Compliance Officer at NAVEX, dive into the transformative use of helpline data. They discuss how reporting should be tailored for different stakeholders to boost transparency. The conversation shifts from reactive to proactive approaches, highlighting the potential to uncover organizational culture and risks through data trends. Key topics include the importance of analyzing discipline outcomes, retaliation, and regional differences to address compliance challenges effectively.
