Justin North

Leading strategic advisor and legal transformation expert with decades of experience working with law firm leadership globally; founder of Janders Dean and director at Pickering Pearce, known for advisory work on legal innovation, behavioural science in law, and firm transformation.

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Dec 15, 2025 • 56min

Episode 19: Beyond the Tech: The Human, Operational, and Governance Realities of Legal Transformation

Justin North, a leading legal transformation expert and founder of Janders Dean, shares his extensive insights into legal innovation. He discusses the crucial role of psychology and culture in successful transformations, urging firms to understand behavior rather than blame tech or stubborn lawyers. The conversation dives into the build vs. buy dilemma in legal tech, highlighting the risks of firms acting as software developers. North also emphasizes the importance of genuine leadership support and the potential of AI across the revenue cycle, all while promoting a modernized governance approach.

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