Justin Heller

Justin Heller, Chief Data Officer at Synchrony Financial and editor for CDO magazine, shares insights from his decade-long journey in data leadership. He discusses how his backgrounds in political science and game theory influence strategic thinking in data strategy. Notably, he emphasizes the ethical dimensions of AI, advocating for a 'human in the loop' approach. Heller also highlights the importance of cultivating a strong organizational culture and aligning data quality with business value, ensuring governance supports rather than stifles innovation.