Justin Coulombe

Justin Coulombe, CFO of Miro and expert in SaaS business models, discusses his 'less but better' philosophy, emphasizing the power of strategic divestment to enhance focus and impact. He reveals how Miro utilizes data and predictive modeling to drive upsell opportunities and improve customer retention. The conversation touches on the balance between product-led growth and human-led sales, and explores the viability of per-seat versus outcome-based pricing models. Coulombe also offers insights on leading business transformations and the necessary shifts in SaaS practices for sustainable growth.