Justin Cohen, writer and activist who authored, 'Change Agents: Transforming Schools from the Ground Up,' discusses the challenges of implementing change in schools. He emphasizes the importance of open conversations, empowering educators, and avoiding misconceptions. The disconnect between policymakers and educators is highlighted, along with the need for continuous improvement habits and administrative support. Forming a group or 'crew' for change is also discussed, as well as the timeline for educational change and the impact of instant success expectations.