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Julie Herendeen
CMO at PagerDuty, a real-time operations platform. Previously held VP roles at Dropbox, Lookout, Yahoo, and Shutterfly.
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Jun 23, 2020
• 33min
SaaStr 345: PagerDuty CMO Julie Herendeen on Attribution and Accountability within Marketing Teams, The Optimal Relationship Between Marketing & Product & Why Customer Success and Marketing Have Never Been Closer
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Julie Herendeen, CMO of PagerDuty, shares her journey from consumer to enterprise marketing. She discusses the importance of accountability in marketing and its alignment with revenue goals. Julie highlights how sales and marketing must collaborate closely, particularly in generating leads and optimizing handoffs. She emphasizes the evolving relationship between marketing and customer success, advocating for shared efforts in enhancing customer engagement. Throughout, she explores how effective teamwork and data-driven strategies can significantly benefit product decisions.
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