In this engaging discussion, Joshua Johnston, a seasoned agency owner and e-commerce expert, shares his journey of building a million-dollar agency. He highlights the critical importance of leadership and operational systems in avoiding common pitfalls. Joshua also tackles the evolving landscape of marketing, emphasizing client retention strategies, the impact of AI on agency operations, and innovative pricing models. With firsthand insights, he offers invaluable advice on scaling and standing out in a competitive environment, making this a must-listen for aspiring agency owners.
