Joshua Blank

Professors Joshua Blank and Leigh Osofsky, co-authors of *Automated Agencies: The Transformation of Government Guidance*, dive into the IRS's use of AI and chatbots for legal guidance. They discuss how automation can streamline taxpayer interactions but also raise concerns about misinformation and oversimplification. The duo highlights the inequities faced by taxpayers with fewer resources and underscores the importance of transparency in developing these tools. Their insights explore the delicate balance between efficiency and accuracy in modern tax administration.