Josh Novelle

Josh Novelle, VP of People Experience and Insights at HSBC, discusses L&D leadership, making impact, and skills-based learning. He emphasizes boosting revenue, retiring ineffective strategies, and talking in financial terms. HSBC is shifting to a skills-based organization. Success lies in understanding business direction, saving time, and keeping things simple. Key takeaway: Be adaptable, strategic, and focus on generating real impact.