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Joseph Gefroh
Engineering leader with 10+ years of startup experience; Director of Engineering at HealthSherpa who advises on building processes, onboarding, and preparing teams to scale.
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Jan 19, 2022
• 55min
The Ultimate Guide to Prepare Your Team to Scale
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Joseph Gefroh, Director of Engineering at HealthSherpa, brings over a decade of startup experience to the table. He shares insights on defining when a team is ready to scale and tackling challenges like onboarding bottlenecks. Gefroh emphasizes the necessity of standardizing processes and building a strong documentation culture. He narrates an intriguing story about chaotic communication leading to hidden commitments, which his team resolved through an organized intake process. Plus, he discusses the delicate balance of introducing management layers as companies grow.
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