In this engaging discussion, Jonathan Brearley, CEO of Ofgem, shares insights into the UK’s rising energy prices and the implications for consumers. He addresses the complexities of the energy price cap and how standing charges hit vulnerable households hardest. Brearley also sheds light on smart meters and the importance of consumer rights during outages. The conversation balances serious issues with lighter topics, like tips for Scrabble enthusiasts, making it both informative and entertaining.