Jonas Downey

Jonas Downey, the lead designer behind HEY email from Basecamp, dives deep into his mission to revolutionize email. He shares the innovative design philosophy that tackles long-standing email issues, emphasizing user-centric features like the filtered inbox and screener to prioritize important messages. Downey discusses the unique challenges of entering a market dominated by free services and how HEY focuses on quality over growth. With insights on achieving inbox zero and the importance of user feedback, this conversation is a delightful peek into the future of email.