Jon Warden

User experience, design, and product strategist with over 25 years of experience. Currently, Global Director of UX, Design & Research in the Commercial Digital & AI division at GSK.

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Apr 2, 2025 • 41min

130. Jon Warden on How GSK Uses Design Systems to Balance Scale, Flexibility, and Innovation

Jon Warden, a seasoned user experience and design strategist with over 25 years of experience and currently GSK's Global Director of UX, shares insights on leveraging design systems in a complex pharmaceutical landscape. He discusses how GSK achieves design consistency across multiple brands and products while prioritizing customer experience. The conversation covers the role of AI and automation in enhancing workflows, balancing creativity and regulatory constraints, and the importance of collaboration across diverse teams to drive innovation.

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