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John Ratliff
Lifelong entrepreneur and partner at an investment bank. Founder of Apple Tree Answers, a call center company he scaled through 24 acquisitions.
Best podcasts with John Ratliff
Ranked by the Snipd community
May 22, 2025
• 1h 27min
A Playbook for Growing People-Intensive Service Companies
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In this enlightening conversation, lifelong entrepreneur John Ratliff shares his journey of scaling Apple Tree Answers through 24 successful acquisitions. He discusses innovative strategies that reduced employee turnover from 115% to 18%, emphasizing the importance of workplace culture and the 'Dream On' initiative. Ratliff also reveals insights on navigating M&A challenges, effectively transitioning CEO roles, and trusting instincts during acquisitions. His practical advice on fostering open communication and strategic delegation makes this discussion a treasure trove for service-oriented business leaders.
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