John R. "Jack" Schafer

John R. "Jack" Schafer, a former FBI agent and expert in behavioral analysis, shares fascinating insights on deception and negotiation. He explains the psychology behind lies, emphasizing empathetic communication to maintain relationships. Schafer introduces techniques for detecting deception through verbal and non-verbal cues. He also discusses the powerful strategy of elicitation to gather truth without confrontation. Listeners will gain valuable tools for improving negotiation skills and understanding human interaction dynamics.