Join John Gallagher, a Senior Engineer at BiggerPockets and founder of Joyful Programming, as he dives into the intricacies of observability in Rails applications. He and Valentino tackle the emotional rollercoaster of debugging, exploring tools like Datadog and New Relic, and sharing a five-step process to improve resilience in customer accounts. Discover the pivotal roles of logging, tracing, and metrics, and learn how structured logging can drastically enhance the debugging experience. Get ready for insights that can transform your programming journey!