In this engaging conversation, John Fitzpatrick, CTO of Nitro Software and a former AI engineer at Apple, shares insights from his extensive experience in automation. He discusses how Nitro utilizes Smart Redact to efficiently identify and remove sensitive data while maintaining user privacy. John highlights the transformative power of AI in document management, especially in industries like pharma and legal, where it streamlines workflows. He emphasizes the importance of ethical AI practices, particularly the decision not to train models on customer data, ensuring a focus on privacy.