Scaling expert in Customer Success teams, Johan, and Lincoln discuss the challenges of scaling Customer Success teams without losing the personal touch. They address topics such as customer life cycle stages, capacity planning, leadership, and coaching. Key quotes include 'Confidence and competence: The twin engines of scaling customer success' and 'Leadership isn't about control, it's about empowering control in others.'

Cycling expert Johan and JB discuss Pogacar's Tour de France performance, breakaway dynamics, team strategies, and final time trial predictions. They also cover Mark Cavendish's upcoming time trial, cycling profile classification confusion, and Tour de France trivia.

Lance, George, and Johan discuss Pogacar's controversial dominance in the Tour de France. They analyze his strategy, the evolution of bike technology, and Pogacar's competitive mindset. They also explore Team Sudal's performance, a former soccer player turned cyclist, and advancements in cycling recovery systems.

Johan and hosts discuss the Tour De France, debating if Pogacar and Vingegaard are 'Not Normal', analyzing stage 14 challenges, breakaways, recovery, competition, strategic moves, and evolution of cycling speed and performance.

Former professional cyclist Johan and JB discuss the crash and relegation in the lead-up to the sprint today. Johan hints at a potential team change with a big rider and previews the upcoming mountain stages of the Tour de France.