Joe Megibow

Veteran digital executive and entrepreneur known for co-founding Tealeaf Technology and leading digital transformations at Expedia, American Eagle Outfitters, Casper and Purple; focuses on reducing digital friction and aligning omnichannel strategies to drive revenue.

Best podcasts with Joe Megibow

Ranked by the Snipd community

Dec 8, 2025 • 39min

The BIGGEST Mistake retailers Make with Omnichannel Strategies with Joe Megibow former CEO at Casper

Joe Megibow, a seasoned digital executive known for his transformative work at companies like Expedia and Casper, discusses the often-overlooked importance of contact centers in reducing friction. He reveals how eliminating a seemingly minor 'business name' field generated millions and critiques the common pitfalls of omnichannel strategies that can inadvertently create channel conflicts. Joe also emphasizes the need for deliberate friction in the online mattress market to enhance customer experience and drive in-store visits.

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