Joe Custer

Joe Custer, CFO and SVP of Operations at Intrado, shares insights on transforming the company’s public-safety operations. He elaborates on Intrado's crucial role in handling 90% of 911 calls, emphasizing their commitment to reliability. Joe discusses the strategy of integrating previous acquisitions and modernizing technologies, including a shift to AI. He reflects on the importance of mentorship and developing finance talent, while also revealing his personal competitive spirit through his love for racing and triathlons.