Joe Corson, Chief Executive of the Institute of Customer Service, shares insights on enhancing customer experiences amid shifting business landscapes. Shanti Kellerman, Investment Chief Officer at MNG Wealth, emphasizes the significance of staying invested through market volatility and explores cryptocurrency trends. Karsten Bretsky, Global Head of Macro for ING Research, discusses the implications of the Polish election on economic stability and advocates for agile government spending in defense as the UK embarks on a major submarine program.