Jodie Odlin, founder of Hospitable Hosts, shares her inspiring journey from a failed first rental to a thriving short-term rental empire. She reveals the mindset shift that fueled her persistence and the systems she implemented to scale her business without burnout. Jodie dives into handling tough guests and bad reviews while maximizing revenue. She emphasizes the importance of enhancing guest experiences through communication and community engagement, advocating for a guest-first approach to redefine hospitality excellence.