Jillian Powers

Jillian Powers, Global Head of Responsible AI at Cognizant, is passionate about ethical technology. She discusses the crucial role service design professionals play in ensuring AI is developed responsibly. Jillian emphasizes understanding AI's inner workings without needing a math background. She highlights the need for transparency in high-stakes fields like healthcare and warns against biases in data. With personal insights and practical advice, she inspires designers to incorporate human perspectives in AI to create positive societal impacts.