Jill Shemansky

Jill Shemansky, co-owner of a small assisted living residence, seeks to streamline her operations for more family time. The hosts discuss designing a business that runs independently, emphasizing delegation and defining roles. They introduce practical strategies such as creating video SOPs through screencasting, linking recurring tasks, and applying the 1% better principle for small but impactful improvements. Jill’s journey towards systems thinking highlights the benefits of efficient operations for both family life and business scalability.