Jia Li
President of LiveX AI, a company utilizing adaptive AI agents for customer service and retention. Focuses on human-like AI agents for improved customer experience.
Best podcasts with Jia Li
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Mar 11, 2025 • 14min
The Future of AI Customer Support with LiveX AI’s Jia Li | AI Basics with Google Cloud
Jia Li, President of LiveX AI, leverages adaptive AI agents to revolutionize customer support. Explore how these human-like agents engage customers in real-time for onboarding and retention, making interactions feel more natural than traditional bots. The conversation dives into the role of user data in personalizing experiences, proactive engagement techniques, and the complexities of training AI for effectiveness. Li shares insights on the AI evolution in customer engagement and its affordability for small businesses, shaping the future of user interactions.
Feb 21, 2024 • 1h 4min
Live from the Nasdaq Center: The 2024 AI and Automation Trends
Join Jia Li, former Stanford AI professor and LiveX.ai's founder, Harish Surendranath from AWS, and NASDAQ's Jeff Thomas for an enlightening discussion! They explore how generative AI is reshaping business processes, enhancing customer experiences, and driving efficiency. Insights on the future of automation highlight the shift towards complex tasks. The panel emphasizes democratizing AI for small businesses and the importance of responsible governance. Tune in for a deep dive into the AI revolution and its impact on the modern workforce.
