Jessica Chiew

Jessica Chiew, Head of GTM Operations and Strategy at Canva, reveals how her team is spearheading AI adoption within a massive organization. She discusses the dual approach of centralized support and functional ownership while stressing the importance of a strong data foundation for AI success. Jessica shares insights into navigating build vs. buy decisions, optimizing AI workflows, and the pivotal role of leadership in driving adoption. She also emphasizes engaging sales leaders to create a supportive culture that embraces AI-driven efficiency.