Jenny Wanger

Jenny Wanger, a product operations coach and consultant, challenges the conventional use of RACI matrices in team dynamics. She argues that RACI often highlights deeper organizational dysfunctions rather than resolving them. Jenny advocates for prioritizing human relationships over strict frameworks, suggesting alternatives like the RAPID decision-making model. The discussion dives into how RACI can create confusion and territorialism among team members and emphasizes that strong collaboration often makes formal structures unnecessary.

Jenny Wanger, a product operations coach, shares her expertise in optimizing product teams. She emphasizes the importance of a robust product ops framework, detailing four key pillars: data usage, user understanding, team ownership, and cross-functional collaboration. Jenny dives into methods for establishing a product-centric culture and offers actionable insights on conducting gap analyses to align with product strategy. She also discusses how clearly defined product visions can help unify teams, ensuring that everyone is working toward shared goals.

Jenny Wanger, a product operations consultant and coach, shares her insightful journey transitioning from product leadership to focusing on scalable systems. She discusses the evolution of product ops roles and emphasizes the critical need for a cohesive product ops strategy amidst organizational change. Jenny highlights how to make value visible, prioritize tasks aligned with company goals, and the importance of storytelling for behavior change. Finally, she advises on shifting from perfect solutions to minimum viable processes to foster real adoption.