Jenn Christison, founder of Seven Ways Consulting, has over 15 years in continuous improvement. She shares her fascinating journey from aerospace to healthcare, highlighting how her roots in teaching and stand-up comedy shape her leadership style. Discussion topics include the importance of empowering frontline employees in Lean practices, the value of mock-ups in planning, and how to facilitate a culture of psychological safety. Jenn also introduces her new book, offering insights on creative problem-solving and continuous leadership growth.