Get the app
Jeff Walter
Leader at PBA and technology-minded TPA executive who builds in-house IT, data, and security capabilities to drive scalable operations, EOS-based management, and integration with best-of-breed vendor solutions.
Best podcasts with Jeff Walter
Ranked by the Snipd community
Sep 24, 2025
• 40min
Episode 39 Merging for Independence: How TPAs Drive Innovation and Customer Experience
chevron_right
Join Jim Farley, a seasoned TPA owner with over 40 years in the industry, and Jeff Walter, a tech-savvy TPA executive from PBA, as they unveil their strategic merger. They discuss how this collaboration enhances customer experience while ensuring TPA independence against larger firms. Dive into their approach to streamlining operations with EOS practices, in-house IT, and innovative member solutions like Direct Primary Care and nurse navigators. Their insights reveal a dynamic shift in how TPAs can deliver superior services and maintain strong relationships.
The AI-powered Podcast Player
Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
Get the app
