Jeff Pfeifer and Serena Wellen from LexisNexis discuss the rapid development of AI tools for the legal industry. They share insights on the evolution of their Lexis+ AI tool, the launch of Lexis Snapshot and Lexis Create, and the expansion of generative AI tools to an international reach. They also explore the adoption of chat GPT technology in law firms, user feedback, future improvements, AI product development, and essential skills for product managers. The guests emphasize the importance of user feedback in driving enhancements and the transformative impact of AI products on the legal industry.