In this engaging conversation, Jeff Letendre, CEO and founder of Virtual Front Desk, shares his journey from animal advocate to tech entrepreneur. He recounts a heartwarming tale about a rescued fawn named Fairy, highlighting the empathy formed through animal connections. Jeff discusses how these relationships influence leadership and foster innovation in patient care. He also emphasizes the importance of personal connections in managing virtual teams, streamlining operations with virtual assistants, and finding joy in entrepreneurship.