Jean Castanon

Vice President of Digital Product at American Express with over a decade at the company, focused on experimentation, digital product strategy, and scaling acquisition channels like referrals.

Best podcasts with Jean Castanon

Ranked by the Snipd community

Sep 2, 2025 • 19min

How American Express 4x Its Experimentation Velocity in 1 Year (with Jean Castanon, VP of Digital Product at American Express)

Jean Castanon, Vice President of Digital Product at American Express, shares his insights from over a decade at the company. He reveals how his team quadrupled testing velocity, emphasizing an always-on approach to experimentation. Jean discusses redefining success metrics, building a dedicated experimentation team, and the importance of aligning teams towards a common goal. He also dives into Amex's innovative referral program and the role of AI in personalizing customer experiences and enhancing productivity, offering invaluable lessons for product leaders.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app