Jean Burgess

Jean Burgess and Nancy K. Baym, co-authors of 'Twitter: A Biography,' delve into the platform's evolution from a simple SMS tool to a major player in news and activism. They highlight user-driven innovations like hashtags and the 'at' sign that reshaped communication. The discussion also touches on the tensions of moderation and monetization as Twitter matures. Lastly, they explore future research on data cultures and the impact of remote work, revealing how social media influences our interpersonal relationships.