Jay Budzik

Guest Alex O’Rourke is a fintech advisor, lawyer, and AI cofounder who aids in understanding AI's roles. Joining him is Jay Budzik, Senior VP at Fifth Third Bank and an expert in applying AI in finance. They dive deep into agentic AI, discussing its potential to redefine customer interactions and loyalty by acting autonomously. The conversation highlights risks like compliance issues and ethical concerns, emphasizing the need for human oversight. It’s a fascinating exploration of how AI could reshape financial services for both businesses and consumers.