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Jay Brewer
Product designer at Houghton Mifflin Harcourt
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Nov 7, 2023
• 32min
Special Edition / Revolutionize Your Product Development Process with Customer Feedback, with Jay Brewer & Zhuldyz Alimbek
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Jay Brewer and Zhuldyz Alimbek from Houghton Mifflin Harcourt join the hosts to discuss the importance of user feedback in product development. They emphasize the value of spontaneous feedback, understanding user problems, and incorporating diverse perspectives. The chapter also covers capturing spontaneous feedback, building a positive culture, and the importance of empathy and diversity in product development.
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