Jason Pikoos

Jason Pikoos, Managing Partner for Client Experience at Conor Group, and Stephen Attanasio, Senior Director for Finance and Business Systems, dive deep into the order-to-cash (O2C) landscape. They discuss the importance of early data capture and adaptable processes for efficiency. Key topics include automating fulfillment processes and the role of generative AI in exception handling. They emphasize documenting workflows and starting with end goals to enhance automation strategies, making O2C processes more resilient and forward-thinking.