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Jason Kidd
Chief Operating Officer of Chipotle, responsible for day-to-day operations across thousands of restaurants and over 120,000 employees, with expertise in scaling operations, culture, and talent development.
Best podcasts with Jason Kidd
Ranked by the Snipd community
Jan 12, 2026
• 46min
How Chipotle Scales Culture Across 130,000 Employees Without Losing Standards
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In this conversation, Jason Kidd, Chief Operating Officer of Chipotle, reveals secrets behind scaling culture for a workforce of 130,000. He discusses the importance of 'mastering the mundane' to ensure consistent operational excellence. Jason highlights Chipotle's impressive internal promotion rate and their innovative use of AI, 'Ava,' in recruitment. He emphasizes the balance of metrics and leadership intuition, offering insights into succession planning and the critical traits of future-ready leaders. It's a masterclass in nurturing a vibrant, high-performance culture.
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