In this engaging discussion, Jarrod Sergi, a Captain at Norfolk Fire Rescue and State Instructor, shares insights on effective leadership in the fire service. He emphasizes the importance of building team cohesion and setting clear expectations. Jarrod discusses his journey from firefighter to captain, highlighting credibility and continuous development. He covers navigating morale issues and fostering strong relationships within the team. Additionally, his book, "No Nonsense Leadership," offers practical strategies for company officers, blending humor and professionalism in high-pressure environments.