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Jamie Sermon
Vice President of Engineering, Robotics and Automation at UPS with nearly 15 years at the company, focused on customer-first, people-led, innovation-driven approaches to logistics and automation.
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Dec 9, 2025
• 36min
How to automate without leaving people behind: With Jamie Sermon
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Jamie Sermon, Vice President of Engineering, Robotics and Automation at UPS, brings nearly 15 years of expertise in logistics and people-first innovation. He shares how growing up in the Bahamas and studying physical therapy in Cuba shaped his leadership approach. Jamie emphasizes the importance of involving employees in the automation process to alleviate fears and create new job opportunities. He advocates for a culture of experimentation and reskilling, highlighting the exciting potential of AI and technology in transforming work.
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