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James Greenfield
CEO and founder of Koto, the design studio that led Amazon’s recent global brand transformation; experienced brand strategist and creative director who has worked on major projects for Airbnb, Coca‑Cola, Netflix and others.
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Nov 4, 2025
• 36min
S06.EP18 - Transforming Amazon: Behind the Brand Overhaul with Koto (James Greenfield)
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James Greenfield, CEO and founder of Koto, discusses the monumental task of rebranding Amazon, a challenge that involved 18 months of work across 15 global markets. He highlights the need for brand simplification amid its complexity and the innovative strategies Koto employed, like creating a custom logotype system. James shares insights on collaborating with Amazon's in-house team and overcoming operational challenges. The rebrand led to doubled brand recognition and improved sentiment, emphasizing the importance of disciplined and consistent brand management.
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