James Ayres, a banking specialist, and Megan Flamer, a tech entrepreneur, delve into the tumultuous journey of Australia's banks after the Royal Commission scandal. They discuss how the Commonwealth Bank maintains its dominance and consumer loyalty amidst public skepticism. The conversation covers the complexities of banking fees that impact consumer trust, ethical dilemmas in workplace monitoring, and the humorous struggles of compliance in a return-to-office culture. Can the banking sector truly regain trust in a time of innovation and scrutiny?
