Jack Tam, SVP and CTO at Intuit Mailchimp, dives into the fast-evolving world of AI and its transformative effects on software engineering. He shares insights on how tech leaders must stay grounded while navigating these changes. The importance of continuous learning and mentorship is highlighted, alongside the balance between remote and in-person work. Jack discusses leadership challenges at Mailchimp and emphasizes the need for authenticity and integrity in guiding teams through complex technological landscapes.

Jack Tam, SVP & CTO of Intuit Mailchimp, dives into how AI is reshaping digital marketing, particularly through email automation for small businesses. He discusses the potential for AI to simplify marketing tasks, like automating A/B testing. Jack envisions a future where user interfaces are as simple as a Google search, making marketing accessible. He also highlights the importance of specialized AI for various industries and shares insights on balancing optimism and skepticism in AI's applications, emphasizing a thoughtful approach to innovation.